Company Name: SBG INDUSTRY PLC

1. Position Purpose

The Sales Supervisor is responsible for supervising and coordinating the sales team to achieve the company’s sales targets, increase market coverage, maintain strong customer relationships, and ensure efficient distribution and delivery of water products.

2. Key Responsibilities

A. Sales Planning and Target Achievement

• Develop daily, weekly, and monthly sales plans in line with company objectives.

• Set sales targets for sales representatives and monitor performance against targets.

• Ensure achievement of assigned sales volume and revenue targets.

B. Sales Team Supervision

• Supervise, guide, and motivate sales representatives and field sales personnel.

• Assign sales territories, customers, and daily activities to team members.

• Monitor attendance, punctuality, discipline, and field activities.

C. Distribution and Delivery Coordination

• Coordinate with the production, warehouse, logistics, and delivery teams to ensure timely product availability.

• Monitor stock levels and communicate replenishment requirements.

• Ensure sales orders are properly recorded and followed up until delivery.

D. Market Development

• Identify new customers and potential sales channels.

• Conduct regular market visits and assess sales opportunities.

• Develop new territories and expand distribution coverage.

E. Sales Reporting and Documentation

• Prepare daily, weekly, and monthly sales reports.

• Track sales volume, revenue, customer orders, collections, and outstanding balances.

3. Employee Discipline and Compliance

• Ensure the sales team follows company rules, procedures, and ethical standards.

• Address attendance, performance, behavioral, and disciplinary issues according to company policy.

4. Key Performance Indicators (KPIs)

The Sales Supervisor may be evaluated based on:

• Monthly sales volume achievement (%).

• Monthly revenue achievement (%).

• Number of new Agents / customers acquired.

• Customer retention rate.

Required Skills and Competencies

• Strong sales and negotiation skills.

• Leadership and team-management ability.

• Excellent communication and interpersonal skills.

6. Reporting Relationship

Reports To: Commercial Manager.

Supervises: Sales Representatives, Sales Agents, and Distribution Vans

Works Closely with: Warehouse, Logistics/Distribution, Finance, Customer Service, Marketing, and HR.

7. Overall Accountability

The Sales Supervisor is accountable for achieving assigned sales targets, effectively supervising the sales team, expanding the customer base, maintaining customer satisfaction, supporting timely collection of payments, Order Placement and ensuring that all sales activities are conducted professionally and in accordance with company.

Role: Sales Supervisor

Quantity:3 (Three)

Salary & Benefit: Attractive & Negotiable

Place of Work: Addis Ababa (Full timer)

Job Requirements

• Bachelor’s degree in business, Marketing Management, or a related field.

• Minimum 3 years of experience in FMCG Industry or Bottled Water Factory with a proven, practical experience.

How To Apply

• If you are passionate about sales and want to grow in the Water industry, we'd love to hear from you.
  
  📩 Apply by sending your CV via LinkedIn or email to Azaria.Shiferaw@arkiwater.com or +251975744217

Job Requirements Bachelor’s degree in business, Marketing Management, or a related field of relevant work experience out of with Minimum 3 years of experience in FMCG Industry or Bottled Water Factory with a proven, practical experience. Duties and Responsibilities - Supervise and coordinate the daily activities of the sales team to ensure targets are met or exceeded - Set sales goals, quotas, and performance expectations for team members - Monitor individual and team sales performance, providing regular feedback and coaching. - Develop and implement effective sales strategies to increase revenue and market share - Ensure excellent customer service standards are maintained at all times - Handle customer complaints in a professional and timely manner How to Apply Interested candidates should submit their CV and a cover letter outlining their suitability for the role via the following link