Senior Member Engagement Expert

Position:

Organization: Ethiopian Institute of Certified Public Accountants(ETICPA)

Not Specified

Job Purpose

To develop and lead membership and strategies that enhance member value, engagement, communication, overall participation, and member services

Job Requirements:

  • Education: Bachelor's Degree or Master's Degree in Accounting and Finance or with related field of study

  • Experience: Minimum of 5 years of experience for Master's and 7 years for Bachelor's Degree in member relations, public relations, stakeholder engagement and professional body management

  • Quantity Required: 1

  • Contract Type: Full-time for one year with possibility of extension based on the performance

  • Location: Addis Ababa, Ethiopia

  • Salary: World Bank funded projects' pay scale

Duties and Responsibilities:

Membership Strategy and Engagement

  • Develop and implement membership policies and frameworks.

  • Develop and implement the comprehensive membership policy and long-term engagement framework.

  • Design member value propositions, benefit programs, and outreach strategies to promote the institute's activities.

  • Execute engagement and communication strategies to promote member participation

  • Conduct assessment to identify the Continuous Professional Development (CPD) needs of the members.

  • Design CPD trainings along with other relevant staffs

  • Facilitate the provision of CPD trainings

Database & Systems

  • Develop and implement membership database management.

  • Analyze membership engagement for the annual statistical abstract.

Customer Service and Stakeholder Relations

  • Ensure timely response to member queries and engage with professionals, employers, and partners.

  • Manage high-level stakeholder relations with employers and professional organizations to advocate for members.

  • Analyze member feedback and satisfaction data to continuously improve service delivery

Skills & Competencies

  • Strong interpersonal and communication skills

  • Strategic thinking

  • Customer-focused approach

How to Apply

Submit your application and CV along with supporting documents via email: info@eticpa.et

Address: Madagascar Street, 6 Kilo In front of Egypt Embassy International Leadership Institute building , 3rd Floor

For more information, contact us at: 0977472017

Job Requirements Bachelor's Degree or Master's Degree in Accounting and Finance or with related field of study with relevant work experience How to Apply Submit your application and CV along with supporting documents via email: info@eticpa.et For more information, contact us at: 0977472017

Deadline: May 23, 2026, 12:00 AM

Location:

Amount: 1