WHO WE ARE? (Company Profile)

• We are a Technology company engaged in Telecom & Communication Telecom Services.

• We do have various Regional Offices in different major towns & across the country.

• We are equipped with trained staffs, advanced technology & system, beautiful office, attractive working environment & big vision to fly higher in every aspect.

Number of Required Staff- 3 /Three/

DUTY LOCATIONS (Towns): Dessie, Debrebirhan & Wolayta Sodo

WHAT WE NEED TO HIRE?

• Good Sales & Marketing Knowledge Background with Telecom,Telebirr & Technology.

• We need a Supervisor who can supervise operations & teams.

• A candidate with an Excellent Communicator, Competent, Self-Driven & Motivated team.

• You should to have a relevant education BA & above in MARKETING MANAGEMENT or BUSINESS MANAGEMENT or in Customer Service with 3 /THREE/ years PROVEN & TANGIBLE Experience.

RESPONSIBILITIES & JOB DESCRIPTIONS

• Oversee & supervise overall telecom related operations of in your region.

• You will make a close follow up with signed agents & merchants via phone calls, SMS, emails & via other appropriate social media platforms.

• You should follow up the SIMcard/Customer/Agent/Merchant registration process on daily, weekly & monthly basis & will report the sales status to your line manager accordingly & timely.

• You are Responsible for enabling sales performance to meet their daily, weekly & monthly targets.

• You will process & facilitate sales allowance & commission payments with finance teams by confirming they meet the targets.

• Manage & Follow up assigned sales teams.

• Prepare performance reports for presentation to upper administration.

• Uphold company standards of excellence and service, guaranteeing quality performance.

• Collaborate with top management & upper marketing/sales team for the attaining of corporate company goals & objectives.

• Maximize company profits in your supervised areas.

• You may travel to different agent locations & ethio telecom offices for agent/customer registration & activation purpose.

• You will follow up & report team’s attendance issues to HR Office immediately.

• Will take minor employee attendance & disciplinary actions & will report & escalate for major disciplinary issues.

• And will perform other tasks assigned by your Line manager or GM or by other Top Management team.

KEY SKILLS & LANGUAGE PROFICIENCY

• Sales Knowledge: – selling services of the company at maximum effort.

• Willingness to Travel: – As a Telebirr Supervisor, you may travel within the different areas within your assigned zones/office in Addis Ababa to follow up & support. Also you will give technical support for agents & will resolve problems. So, you should be ready & committed to travel extensively to meet the given Marketing & Sales targets.

• Basic Understanding of Technology: – Successful Telebirr Supervisors should know how to use computers and other devices to create presentations, send emails, and stay in contact with others.

• Communication Skills: – superb verbal and written communication skills & Excellent interpersonal, written and presentation skills are needed to successfully complete sales.

• Goal-Oriented: – Marketing & Sales Lead are required to meet high level & corporate Marketing & Sales goals.

• Outstanding analytic skills.

  Strong math skills to crunch numbers and keep track of your region's profit.

• Ability to motivate others on a team and help them succeed.

• Multitasking skills and the ability to tend to multiple problems at a time.

• Problem-solving skills, especially in situations of high stress.

• Strong knowledge of company policy, goals and standards.

• Organizational skills to manage large amounts of information.

• Ability to generate a variety of reports and presentations displaying regional performance.

• Strong customer service skills in the areas of handling disputes and treating customers with care.

• An excellent leadership & supervisory skill.

APPLICATION PROCEDURES

• First read carefully the Job Title with each requirement, desirable skill & experience we need.

• For Competent & Qualified Applicants only – SEND your all documents & testimonials via kingsamy24@yahoo.com

• If you comfortable drop your application in person – visit us Bole around Alem Cinema, near Ramada Hotel, at Tropical Mall 7th Floor.