Position overview: Be the first point of contact, offering, excellent customer service, managing front desk operations, and ensuring a professional, warm environment .

Job Requirement

Education: Bachelor's Degree in Accounting and Finance, Business Administration, marketing Hotel Management and other related field.

Experience: 2–3 years of experience in a reception or front desk role, preferably in a fitness, spa, or hospitality.

Quantity Required: 3

Gender:- Female

Work Location: AA, Bole woreda 7 Jackro near to Robara cafe

Working Hours: Shift based on(6:00 am - 2:00 pm and 1:00pm-9:00pm),Weekend and holiday shifts possible.
Location: Jackros area, applicants must reside in or around Bole Sub-City, Woreda 7(Jackros area), or in a location that is close and easily accessible to the workplace.

Duties & Responsibilities:

• Greet clients and visitors warmly.

• Answer calls and provide accurate information.

• Handle customer complaints or refer them promptly to management.

• Maintain a positive, courteous, and helpful attitude at all times.

• Maintain client registration records and update membership databases.

• Schedule appointments for spa services, fitness sessions, and personal training.

• Track attendance and membership renewals.

• Process payments and daily cash reconciliation.

• Process membership payments, renewals, and product sales.

• Manage the cash register, receipts, and daily financial reconciliation.

• Ensure accurate handling of all financial transactions according to company policy.

Skill :

• Excellent communication and interpersonal skills.

• Computer literacy(MS Word, Excel, and other membership management software.

• Strong organizational and multitasking abilities.

• Coordinate with staff for smooth operations.

• Monitor reception cleanliness and stock promotional material.

• Assist with marketing and customer feedback.

How to apply

Click the apply button below

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Job Requirements Bachelor's Degree in Accounting and Finance, Business Administration, marketing Hotel Management and other related field with relevant work experience. Duties & Responsibilities: - Greet clients and visitors warmly. - Answer calls and provide accurate information. - Handle customer complaints or refer them promptly to management. - Maintain a positive, courteous, and helpful attitude at all How to Apply Click the apply button below