About this opportunity

We are looking for a Key Account Manager (KAM) to lead Ericsson’s business. We are looking for an energetic and seasoned professional well-versed in sales, building and maintaining customer relationships at the highest levels and managing cross-functional teams and operations to lead our business in one of most exciting telecom markets in Middle East Africa

You will an ambitious business leader with a growth mindset able to conduct business responsibly, with an unwavering commitment to ethics and integrity. He will act with confident authority and accountable for the decisions they make.

You will have a mix of direct and indirect reports but will have end-to end responsibility for our customer - from sales, delivery, operations and to customer support – and must be capable of working in and handling sophisticated organizational matrices.

The Key Account Manager is also responsible for Country Management duties in addition to leading Ericsson's business in One of the most exciting telecom market in Middle East and Africa.

Key Account Manager - Ethiopia

Ericsson Ethiopia Job Vacancy 

Posted date: Feb 16, 2023

Location: Addis Ababa, Addis Ababa, Ethiopia

What you will do

Identify and drive growth opportunities in Networks, Digital Services and Managed Services

Deliver quality with detailed execution in delivery and operations

Inspire change in the ways of working with Customer, consistent with Ericsson’s wanted position in business terms and conditions and ethics and compliance

Be a Compliance role model and promote compliance culture in the organization

Exceed customer expectations, seizing opportunities to over-deliver against expectations and increase customer happiness.

Set continually higher goals for the teams that are high reaching but realistic, geared towards overachieving both revenue and delivery targets.

Drive a one company approach, collaborating with domains and common functions and building positive relationships across the Customer Unit as well as in the Market Area.

You will bring

Over 10 years’ telecommunications experience with:

Credibility to lead senior relationships as well as C-Suite stakeholder

Sophisticated negotiation skills

Strong business, commercial and financial competence

Knowledge and understanding of products, networks and technology and can demonstrate this knowledge in front of customers and internal audiences.

Experience of end-to-end sales and operational orchestration

Leading large, diverse, and cross functional teams

Ability to work collaboratively in a sophisticated matrix organization

Compassion and adventurous, people leadership skills

Understanding of Ericsson Sales and Operational processes

Clear written and verbal communications skills

Why joins Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Register using the following link CLICK HERE

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

Primary country and city: Ethiopia (ET) || Ethiopia : Addis Ababa : Addis Ababa  

Req ID: 716250