The Junior IT Officer will provide first-line technical support, assist in hardware and network setup, perform routine maintenance, and document IT processes under the supervision of senior IT staff. This entry-level role is designed to develop practical IT skills through hands-on experience in troubleshooting, system maintenance, and user support. The Junior IT Officer will be expected to learn and adapt quickly while ensuring IT systems remain functional and well-documented.

Job Requirement

Education: Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or related field of study.

Experience: 0- 2 years

Quantity Required: 1

Duties & Responsibilities:

• Provide first-level IT support for hardware, software, and network issues.

• Assist in installing and configuring IT equipment.

• Troubleshoot basic network issues and escalate complex problems. 

•  Perform preventive maintenance on computers, printers, and peripherals.

• Maintain hardware inventory & asset tracking.  

• Support the setup of new workstations and IT equipment.

• Implementing and managing security protocols to protect data and systems from threats such as viruses, malware, and unauthorized access.

•  Regularly updating security software and conducting security audits.   

•  Ensuring data is backed up regularly and securely.

•  Managing data storage solutions and recovering data in the event of hardware failure or data loss.  

Network & Security Support

• Assist in the installation of network cables, routers, and switches.

• Monitor network performance and escalate issues to senior staff.

• Ensure that security policies (firewall, antivirus, access control) are followed.

• Maintaining documentation of IT systems, configurations, procedures, and incidents.

•  Reporting on system performance, issues, and resolutions to Senior IT Officer.

  Skills & Competencies

• Strong analytical and problem-solving skills to troubleshoot software and hardware issues.

• Knowledge of maintaining and repairing computers, printers, copiers, and other IT hardware.  

•  Understanding of network infrastructure, including cabling, Wi-Fi, and biometric systems.

• Familiarity with HRM systems, PEDS systems, and time attendance machines.

•  Experience in managing IT assets and maintaining inventory records.

• Ability to provide technical support and training to end-users.

• High attention to detail to ensure software and systems meet business requirements.

How to apply

If you are a proactive and outstanding individual with at least 6 month up to 2 years of experience, we would love to hear from you! Please send your resume and a cover letter to hcminayee@gmail.com with the subject line’ ’junior IT officer’’

Application Deadline: from the date this vacancy posted to consecutive 7 working days

Job Requirements Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or related field of study with relevant work experience. Duties & Responsibilities: - Provide first-level IT support for hardware, software, and network issues. - Assist in installing and configuring IT equipment. - Troubleshoot basic network issues and escalate complex problems.  - Perform preventive maintenance on computers, printers, and peripherals. - Maintain hardware inventory & asset tracking.   - Support the setup of new workstations and IT equipment. How to Apply If you are a proactive and outstanding individual with at least 6 month up to 2 years of experience, we would love to hear from you! Please send your resume and a cover letter to hcminayee@gmail.com with the subject line’ ’junior IT officer’’ Application Deadline: from the date this vacancy posted to consecutive 7 working days