As an IT Supervisor, you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards:

Specifically You will must perform the following tasks to the highest standards:

• Provide day-to-day support for all internal hotel IT systems and users, minimizing any system outages,

• Record all issues that arise and advise the IT Manager of any issues that need further attention,

• Recommend system improvements to the IT Manager,

• Communicate with the hotel Business Center Team to respond to any Guest-related IT requirements,

• Ensure Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service,

• Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively,

Job Requirements

• B.Sc Degree in Computer Science or related fields of study

• Min of Three Years Previous IT experience, preferably in the hotel, leisure, and/service sector

• Experience of all Microsoft systems

• Experience of hotel applications, such as Fidelio and Micros, preferred

• Excellent organizational and interpersonal skills

• Current technical skills and knowledge of technology

How to Apply

Submit your updated CV, a cover letter in person to the Hilton Office of Director Human Resource Management, located in Addis Ababa around kazanchis For further information contact Tel. +251115170000

Only short listed applicants will be contacted.