The role of Flight Operations Officer is an important and sometimes demanding role, linking two parts of the flight support operations and providing a service which is vital to the safe, orderly, and expeditious operation of aircraft. He/she will coordinate ground handling services monitor, and record flight arrival and departure as well as answering emails and phone calls from clients. He/she will liaise closely with other teams such as Handling Agents and Civil Aviation authority, Car rentals and Hotels to ensure our customers receive the services they require. This is a safety critical role which demands attention to detail and the ability to work within set procedures.

Essential Duties and Responsibilities:

The Flight Operations Officer's duties and responsibilities consist of but are not limited to the following:

• Liaise with local agent duty officer to ensure operational Flight plan is being filled and filed at local ATC.

• Ensuring aircraft, crew and passengers have all necessary documents, visa and their entry requirements by concerned states/regions

• Obtaining all overflight/landing permits, and slots, in accordance with all regulations in an expeditious and economic manner

• Setting up ground handling, in accordance with client preference, appropriate facilities in an economical and efficient manner

• Setting up and coordinate Meet and Assist for crew and or passengers as per client request

• Arranging hotel accommodation and ground transport for crew and or passengers

• Coordinate trips with all relevant authorities, i.e. customs, immigrations, airport and civil/military authorities

• Recording all flight arrivals and departures time and timely relay of movement messages to vendors and clients

• Monitoring and updating Operations department with relevant information

• Coordinate with local agent duty agents to ensure a smooth and efficient service is achieved

• Assist with general administration and invoice collection

• Giving information in a clear and professional manner to crew and concerned stakeholders

• Listening to customer needs and ensuring that these are met in an appropriate way

• Stay current on all applicable NOTAMs, Covid restrictions and Visa requirements

• Ensuring fuel is being arranged and fuel releases relayed in a timely manner

• Coordinating with local fuel suppliers to ensure timely delivery of fuel

• Administrative duties including basic filing and organization of records and files

• Assumes any additional duties delegated by the Director of Operations

• Other duties may be required, as needed

Job Requirements

Education and/or Experience:

• Holds High School Diploma, equivalent or higher

• Successfully complete Company training

Company Requirements:

• Diploma / Certificate in aviation training is a plus

• Must be able to pass a background check to include a 7-year criminal & employer

• history reference check

• Excellent interpersonal skills

• Attention to detail

• Must be able to work flexible schedules

• Self-educator and motivator

• Work rotating shifts including days, afternoons, evenings, weekends, and holidays

How to Apply  

Send your CV and Application Letter via email: kasgetenete@gmail.com