Internal/External Vacancy Announcement 

Job Title: Director of Operations (Dos)

Report to: CCRDA, Executive Director 

Position Location: Addis Ababa   

CCRDA, the leading civil society consortium in Ethiopia with over 500 member organizations and more than 50 years of service to the nation, is seeking to recruit a highly qualified and experienced Director of Operations (DOs).

This senior leadership position reports directly to the Executive Director/CEO and plays a pivotal role in overseeing CCRDA’s programs, operations, advocacy, communications, membership services, networking, and resource mobilization efforts. The DOs will also serve as the principal deputy to the Executive Director/CEO.

The Consortium of Christian Relief & Development Association (CCRDA) is looking for a highly motivated professional leader to fill the following post. 

Job Summary 

The Director of Operations (DOs) is a key member of CCRDA’s senior leadership team, responsible for leading and coordinating all operational departments, ensuring the effective implementation of programs, advocacy, communications, networking, membership engagement, and resource development initiatives. The DOs serves as the principal deputy to the Executive Director/CEO, providing strategic leadership, operational oversight, and high-level external representation.

This role requires a seasoned leader with extensive experience in civil society operations, development and humanitarian programming, diplomacy, donor relations, and multi-stakeholder engagement. The DOs ensures CCRDA’s operations are aligned with its mission, strategic plan and values, and supports the continued strengthening of Ethiopia’s civil society ecosystem.

Duties and Responsibilities include: -

Program Development & Management-PDMCT

• With the main focus on Programme Development, he/she Provide strategic leadership and oversight to all operational departments.

• Lead program quality, MEAL processes, advocacy initiatives, and communication strategies.

• Strengthen partnerships, networking, and high-level external engagement.

• Drive resource mobilization and donor relations, including the Business Development Department.

• Ensure strong internal systems, accountability, and capacity development across the organization and member network.

• Support the Executive Director to represent CCRDA at donor and partner meetings, and support PDMCT/Project Coordinators in any encounters and communication with donors, partners, and members. 

• Actively engages in fund-raising initiatives adhering to a defined resource mobilization strategy and other opportunities to improve the resource basis of CCRDA programs. 

• Support programme design by providing the PDMCT key input and data.

Project Implementation:

• Supervise/support PDMCT/project coordinators under the different pillars, supporting them with key decision making, strategy, and ensuring quality implementation.

• Follow-up closely on project implementation in line with the budget, proposal, and log frame of each respective project, ensuring meeting objectives and indicators.

• Propose changes and adaptations to projects as needed based on changes in context, shifting donor priorities or requests, and operational challenges.

• Report any major challenges, changes, and constraints to the Executive Director, along with potential solutions or actions. 

Monitoring, Evaluation, Accountability and Learning-MEAL:

• Supervise and work closely with the MEAL Coordinator to ensure proper implementation of all MEAL activities under all projects.

• Work closely with the MEAL Coordinator to revise CCRDA’s MEAL Policy and implement it, including development of new tools, procedures, and templates.

• Support the MEAL Coordinator in evaluations.

• Ensure proper learning at CCRDA by working with the MEAL Coordinator to document lessons and success stories.

Financial and Procurement Management

• Supervise and work closely with the Finance and Procurement Core Team across all financial tasks and activities.

• Work closely with the Finance and Procurement Core Team and Project Coordinators to ensure proper budget follow-up and donor compliance.

• Ensure effective and efficient use of the organization's resources and stewardship of its assets, from the development of strategic integrated budgets through to statutory financial reporting in accordance with International Public Sector Accounting Standard.

• Lead at monthly Budget Review Meetings with the Finance and Procurement Core Team and Project Coordinators, ensuring forecasts are sent on time, under and over-spending are identified on time, and action points are documented and followed up on. 

• Oversee the Budget and Allocation along with the Executive Director, notifying in case of any gaps in support functions and/or core costs.

• Oversee the Finance and Procurement Core Team, ensuring CCRDA’s Finance Policy is correctly abided to.

• Oversee abidance to all laws and regulations of the Ministry of Finance and others as required.

• Supervise and work closely with the Finance and Procurement Core Team to ensure procurement process is maintained. 

• Supervise/Ensure transparency and accountability across all purchases and procurements, and identify potential conflicts of interest, among other risks.

Human Resources & Administration 

• Supervise and work closely with the Human Resource and Administration Core Team to ensure abidance to all recruitment procedures, proper communication, and filing of all relevant HR documentation.

• Ensure that CCRDA’s spirit and values are respected by all staff, and that staff comply with CCRDA’s core objectives.

• Support the Human Resource and Administration Core Team to ensure that staff evaluations are implemented as per HR Policy. 

• Ensure a positive environment in the offices and organize weekly and monthly meetings as needed.

• Inspire and encourage team members to be strategic and innovative, determine priorities, assign responsibilities, supervise, and support staff as needed.

• Ensure the high performance of the teams through staff development and training opportunities.

• Ensures the management of properties in compliance with the organization’s policy and procedure.

• Ensures the development/review of the property & material management policy of the organization. 

• Ensures that the legal status of the organization is maintained on time. 

Communication & Social Marketing 

• Supervise/ensures the undertaking of information need assessment at regular intervals and plans to respond to the identified needs of stakeholders particularly of the various units in the organization and members.

• Supervise/ensures that modern and efficient information/communication system is put in place within the organization, and for dissemination of information to members.

• Supports the documentation, publication, and disseminations of best practices of the program run by the organization to enhance learning among stakeholders and particularly of members.

• Supervise & provides technical assistance in the development and dissemination of PR and other communication materials.  

• Ensures that information regularly produced by the Communication & Social Marketing Core Team is disseminated to members, partners, other relevant organizations, and staff.

• Ensures that relevant happenings and events are well recorded and disseminated via appropriate communication system. 

• He/ She Carries out additional responsibilities assigned by the Executive Director. 

Strategic Oversight 

Strategic oversight, direction, and advice on all CCRDA management, aiming at the achievement of the following results:

• Advice on operations strategies, policies and plans affecting operations, program deliverables and staffing. 

• Analyzing, guide CCRDA’s operational strategies and activities. 

• Successful implementation of operational strategies and direct establishment of management achievements with operations. 

• Maintain regular control on operations budget and identify any exceptions or possible implications of under / overspending in a timely manner. 

• Promote continuous organizational learning culture with the empowerment of individuals and teams with the identification of learning needs. Create learning opportunities and ensure access to available learning resources

Team Management

• Develop the capacity of the team, deepen understanding of their roles and assist with career development.

• Assist team members with information, tools, and resources to improve performance & reach objectives.

• Promote accountability, communicate expectations, and provide constructive feedback informally and formally via regular one on ones and performance reviews.

• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.

• Work with all CCRDA staff to ensure smooth introduction and adoption of operational systems.

Skills and Competencies

• Full adherence to CCRDA’s mission and vision, as well as core values.

• Excellent diplomatic, negotiation, and stakeholder management skills.

• Strong communication skills in English and major local Ethiopian languages (fluency in Amharic required).

• Demonstrated ability to represent an organization at national and international levels.

• Outstanding leadership, strategic thinking, and problem-solving abilities.

• Ability to manage complex workloads and competing priorities.

• High level of integrity, professionalism, and commitment to the mission and values of CCRDA

• Computer literate with a high degree of proficiency and productivity.

• Knowledge of NGOs and donors, priorities, and requirements.

• Extensive experience in Project Cycle Management and all support functions.

Further information:                                                                         

CCRDA value diversity and aspires to reflect it in its workforce. We welcome applications from people from all sections of the community, irrespective of race, color, gender, age, disability, religion, or belief.

CCRDA is committed to providing a safe and trusted environment for every person connected to the work we do; and to preventing any type of unwanted behavior including sexual harassment and exploitation, abuse, and financial misconduct. Any candidate offered a job with CCRDA is expected to share and demonstrate our values and adhere to CCRDA’s Safeguarding policy and sign CCRDA’s Code of Conduct

Requirements

• Superior knowledge of multiple operational functions and principles, including finance, grants, logistics, procurement, and employee management

• Proven ability to plan and manage operational processes for maximum efficiency and productivity.

• Sound understanding of the challenges CSOs are facing.

• Good networker with contacts in the sector.

• Ambitious and hardworking, prepared to work long hours if required. 

• Diligent, reliable, and focused, team player

• Self-starter, striving for excellence, preparedness to take on responsibility for optimal delivery

Qualifications & Experience 

• Master’s degree in development studies, Social Sciences, Humanitarian Studies, Management or related fields.

• 10–15 years of experience in CSOs/NGOs/INGOs, with at least 5 years in senior leadership roles.

• Strong competence in development, humanitarian response, advocacy, donor engagement, partnership building, and capacity strengthening.

• Excellent command of English and major Ethiopian languages (English is CCRDA’s primary working language).

• Exceptional diplomacy, communication, and stakeholder management skills.

• Ability to develop and manage budgets, timelines, and work plans.

• Strong commitment to diversity, equity, and inclusion in all aspects of organizational operations.

Interested and qualified applicants are required to send via email at: hr@ccrdaeth.org within 7(seven) days after announcement.

Address:  Consortium of Christian Relief and Development Association (CCRDA), Akaki Kality Sub City, Tel 0114390322, P.O. Box 5674, Debreziet road, adjacent to the Kality Ring Road round about, in front of Drivers and Mechanics Training Center.

Only short-listed candidates will be contacted.

                CCRDA is an equal opportunity employer and strongly encourages qualified women and persons with disabilities to apply. Job Requirements Master’s degree in development studies, Social Sciences, Humanitarian Studies, Management or related field of study with relevant work experience, out of which 10–15 years of experience in CSOs/NGOs/INGOs, with at least 5 years in senior leadership roles. How to Apply Submit a non‑returnable copy of your updated CV and relevant educational & experience documents in person at Consortium of Christian Relief and Development Association (CCRDA), Akaki Kality Sub City, or email them to hr@ccrdaeth.org