Job Requirements

• Education: Diploma or Bachelor's Degree in any field of study

• Experience: 0 year

• Quantity Required: 3

• Gender: Female only

• Job Type: Full-Time

• Employment Type: Permanent

• Location: Bole Flamingo

• Salary (Gross): ETB 8,500, with performance-based salary increases.

Duties and Responsibilities

• Receive and handle inbound customer calls professionally.

• Provide accurate information and customer support.

• Research and verify business/service information online.

• Update and maintain the company's knowledge base system.

• Record customer interactions and escalate issues when necessary.

• Follow company procedures and quality standards.

• Meet performance targets and work effectively with the team.

• Participate in TikTok content creation with the team.

• Maintain confidentiality and perform other duties assigned by the supervisor.

Skills & Competencies

• Able to speak Amharic and Afan Oromo (or at least one of these languages)

• Basic computer skills

• Fast typing skill

How to Apply

Click the apply button below

Note: Only applicants living around Bole Flamingo are eligible to apply. Working hours are from morning 2:30 LT to night 3:00 LT on a shift-based schedule

Job Requirements Diploma or Bachelor's Degree in any field of study with relevant work experience Duties and Responsibilities - Receive and handle inbound customer calls professionally. - Provide accurate information and customer support. - Research and verify business/service information online. - Update and maintain the company's knowledge base system. - Record customer interactions and escalate issues when necessary. - Follow company procedures and quality standards. - Meet performance targets and work effectively with the team. - Participate in TikTok content creation with the team. - Maintain confidentiality and perform other duties assigned by the supervisor. How to Apply Click the apply button below Note: Only applicants living around Bole Flamingo are eligible to apply. Working hours are from morning 2:30 LT to night 3:00 LT on a shift-based schedule and the position is for female applicants only.